Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and unworn

  • In the same condition you received it

  • With tags attached

  • In its original packaging

  • Accompanied by proof of purchase

We do not accept returns for products that have been used, worn, washed, damaged, or altered in any way.

How to Start a Return

To request a return, contact us through:

Returns sent without contacting us first will not be accepted.

Returns must be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is approved, we will provide instructions on how and where to send your package.

Damages and Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong product, contact us immediately so we can resolve the issue.

Non-Returnable Items

We do not accept returns for:

  • Sale items

  • Gift cards

  • Custom or personalized products

  • Perishable goods

  • Personal care products

  • Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, feel free to contact us before making a return request.

Exchanges

The fastest way to exchange an item is to return the original product first. Once your return is accepted, you can place a new order for the item you want.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at: